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Dolls and Design Thinking: Why Empathy in Innovation Matters

By Design Thinking
My 6-year-old daughter’s favorite doll, Olivia, is celebrating a birthday. Naturally, my daughter and her younger sisters woke up early to celebrate. They busted into our bedroom prepared for the occasion ― two dolls in each arm, plastic food and serving platters, handmade streamers they cut from construction paper, and invitations to attend. With three little […]
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